For Triorail quality means that the whole organization and all employees perform in accordance with these quality principles:
- Quality is more than precision – quality means that our customers are fully satisfied
- Quality is for our customers
- Quality does not only concern technology – quality is a challenge for every employee
- Quality requires the continuous improvement of all processes
- Quality requires teamwork
- Quality assurance requires personal responsibility
- Quality requires the qualification of all participants
- Quality means avoiding mistakes, instead of fixing mistakes
The development of the quality principles is based on the quality management system and other internal processes.
Quality Management System
The quality management system (QMS) is based on the structure of ISO9001 after which the company Triorail is certified.
The QMS is supervised by the quality representative and contains
- reference documents in the form of process descriptions, process instructions, check lists and forms
- the QM manual
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